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| Balanced Scorecard - An approach used to measure business performance. It includes not only financial performance but other elements such as customer value, internal business process, innovation, and employee performance. It is implemented by translating the organization’s vision and strategy statements into a comprehensive and quantifiable set of objectives and performance measures, by obtaining organization-wide acceptance of the measures, by creating appropriate reward systems, and by collecting and analyzing performance results as they related to the measures. |
| Baseline - 1) Original plan (for a project, work package, or activity), plus or minus any approved changes. May be used with modifier (for example, cost baseline, schedule baseline, performance measurement baseline). (2) Information related to the as-is (current) model that allows comparison with future improvements and benchmarks. |
| Baseline Cost Estimate - Cost projection performed early in a program to serve as a reference point to all subsequent tracking comparing and audition. |
| Benchmark - Standard point of reference used to define progress, improvement, or change. |
| Benefit - Gain to be accrued from the successful completion of a project. Benefits are compared to costs to ensure the selection of the most advantageous project or the most effective approach to complete a project. |
| Benefit-Cost Analysis - Process of estimating tangible and intangible costs (outlays) and benefits (returns) of various projects alternatives and using financial measures, such as return on investment or payback period, to evaluate the relative desirability of the alternatives. |
| Best Value - Synonymous with "value effectiveness" and both mean factors or criteria established by a state agency to ensure that their business needs and goals are effectively met and the state obtained the most value. |
| Blueprint - The dynamic content of a given architecture that is captured utilizing standardized, structured processes and templates. |
| Budget Change Proposal (BCP) - A proposal to change the spending authority for project activities authorized by the DOF. A BCP is also required for any current year changes in spending authority. The DOF annually issues a Budget Letter with specific instructions for preparing BCPs. The term BCP can be used in a generic sense to refer to both the fall and spring process documents, or to specifically refer to the fall process document (the spring process document is a spring finance letter). |
| (OSI) Budget Language Definitions - The (OSI) Budget Language Definitions document provides budgetary terms which are used frequently throughout the Governor’s Budget, the Governor’s Budget Summary, and the annual Budget Bill. Definitions are provided for terminology that is common to all publications. |
| Business Case - Structured proposal that justifies a project for decision-makers. Includes an analysis of business process performance and requirements, assumptions, and issues. Also presents the risk analysis by explaining strengths, weaknesses, opportunities, and threats. |
| Business Continuity Plan - The Business Continuity Plan describes what actions and decisions are needed to ensure critical business operations will continue in the event of a disaster or facility problem. The plan should discuss who has the authority to initiate the activities described in the plan, which operations should be continued, and how to re-establish the operations. |
| Business Driver - Business drivers are external and internal forces that create a need for business action or "drive" the organization's business, as well as, the strategies that an organization defines in response to these forces. |
| Business Goals - The underlying basis for which a project is undertaken. |
| Business Process Model - Decomposition and graphical depiction a specific business process or functional area within an organization. The model shows how each functional area breaks down into processes; each process breaks down into sub processes; and each sub process breaks down into activities. |
| Business Trend - A business trend is a shift or change in the fundamental business dynamics within an industry. Business trends tend to drive enterprise-wide strategic decisions and are the result of shifts in attitudes, values, technologies and the economic landscape. |
| Business Process Execution Language for Web Services (BPEL) - provides a language for the formal specification of business processes and business interaction protocols. By doing so, it extends the Web Services interaction model and enables it to support business transactions. BPEL defines an interoperable integration model that should facilitate the expansion of automated process integration in both the intra-corporate and the business-to-business spaces. |
| Business Process Improvement/Initiative (BPI) - A systematic, disciplined approach to change. Critically examines, evaluates, and redesigns mission critical processes so as to achieve dramatic performance improvement in areas critical to sub processes; and each sub process breaks down into activities. |
Business Process Re-engineering (BPR) - The purpose of Business Process Re-engineering (BPR) is to help prepare the users for the new or modified automated system that is being developed. The focus is on understanding and documenting current processes and business needs, and identifying where automation ay help. Then the focus shifts to assisting users to modify or use new processes that incorporate the use of the automated system functionality. Training and measuring process effectiveness are important parts of the BPR effort.
The goals of BPR are to streamline existing processes, to ensure the correct processes are being automated (i.e. some processes do not need to be automated), and to ensure automation is addressing the process need. This does not mean the elimination of all manual processes. Some new processes may be a combination of manual and automated activities. In many cases, an organizational change or re-design may be part of the effort or it may be a simultaneous effort.
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| Business Reference Model - is a function-driven framework for describing the business operations of the California State Government independent of the agencies that perform them. |
| Business Services - Process, Activities, and Tasks executed to deliver. |
| Business System - A collection of processes (automated or manual) that are provided that fulfill some or all of the requirements to of a Line of Business |
